Terms of Service
Effective Date: 12/03/24
Last Updated: 18/03/26
1. Acceptance of Terms
By using this website, submitting an inquiry, booking a service, or engaging with our business, you agree to these Terms of Service. If you do not agree, do not use the website or services.
2. Who We Are
This website and the services described on it are provided by symeon tsilepis, trading as Symeon Shawn.
3. Website Purpose
This website provides information about our creative services, music-production work, portfolio, and inquiry/application process. Website content is for general information only and does not by itself create a client relationship or guarantee availability.
4. Eligibility
You must be legally capable of entering into a binding agreement to use this website and purchase services.
5. No Guarantee of Fit or Acceptance
Submitting an inquiry, application, or message does not guarantee acceptance as a client. We reserve the right to decline projects that are not a fit, are outside capacity, raise legal or ethical concerns, or otherwise do not align with our process.
6. Quotes, Proposals, and Scope
Any quote, package, or proposal is subject to change until confirmed in writing. Final scope, timelines, pricing, revisions, deliverables, and rights are governed by the applicable proposal, invoice, service agreement, and related written communications.
7. Payments
All prices are listed in Euros unless otherwise stated. Payment terms, deposit requirements, installment schedules, and delivery triggers will be stated in writing before work begins.
Failure to pay on time may result in:
- delayed start or delayed delivery;
- suspension of work;
- withholding of final files, rights, or releases until payment is complete;
- cancellation of the booking.
8. No Refunds
All payments are non-refundable except where mandatory law requires otherwise.
Without limiting the above:
- deposits and retainers are non-refundable;
- amounts paid for time booked, planning completed, creative development started, production work performed, revisions provided, or digital files delivered are non-refundable;
- custom creative work is commissioned specifically for the client and cannot be returned like a standard product;
- if a project is paused, abandoned, cancelled, or not completed by the client, payments already made remain non-refundable.
Where applicable, if a consumer has a statutory withdrawal right, that right may be lost once performance begins with the consumer’s prior express consent and acknowledgement, or where another lawful exception applies.
9. Intellectual Property on the Website
All text, branding, logos, graphics, audio, images, downloads, and other content on this website are owned by us or used with permission and are protected by applicable intellectual-property laws.
You may not copy, reproduce, republish, distribute, modify, scrape, or exploit website content without prior written permission.
10. Client Content
If you submit demos, lyrics, references, stems, files, or other materials, you represent that you have the rights or permissions necessary to share them and to authorize us to use them for the agreed project.
You remain responsible for the legality of materials you provide.
11. Acceptable Use
You agree not to:
- misuse the website;
- attempt unauthorized access;
- interfere with website operation;
- upload harmful code;
- use the website for unlawful, infringing, abusive, or fraudulent purposes.
12. Third-Party Services
We may use third-party tools and platforms for payments, forms, scheduling, file transfers, analytics, or embedded media. Your use of those third-party services may also be subject to their own terms and policies.
13. Disclaimers
The website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
We do not guarantee:
- uninterrupted website availability;
- error-free operation;
- specific commercial, artistic, financial, streaming, label, sync, or career outcomes from any service.
Creative work is inherently subjective. Artistic preferences, market response, audience response, and commercial outcomes cannot be guaranteed.
14. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost opportunities, lost data, reputational harm, or business interruption.
To the maximum extent permitted by law, our total liability arising out of or related to the website or services shall not exceed the amount actually paid by the client to us for the specific service giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
15. Indemnity
You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, and expenses arising from:
- your breach of these Terms;
- materials you submit;
- your infringement of third-party rights;
- your misuse of the website or services.
16. Termination
We may suspend or terminate access to the website or decline, pause, or terminate a project where necessary for legal, ethical, safety, business, or non-payment reasons.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of greece , without prejudice to any mandatory consumer protections that apply under the law of the consumer’s country of residence.
Any dispute shall be subject to the courts of greece, unless mandatory law provides otherwise.
18. Changes
We may update these Terms from time to time by posting a revised version on this website.
19. Contact
Questions about these Terms can be sent to symeon@symeonshawn.com.
